The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can adjust temps to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or call a HVAC professional like Knoechel Heating. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you may have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t turn on or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat professional like one from Knoechel Heating can provide support. We can determine the issue and put in a C-wire, if needed.

Smart thermostats like the Nest are created to make your life easier, through automatic energy-efficient programming and the ability to monitor temperatures while you’re out. It’s an annoying experience when yours won’t work correctly, but our heating and cooling specialists at Knoechel Heating can take care of the issue fast.

If you’re going through unexplained heating and cooling behavior with your new Nest, call us at 724-425-5852 to schedule your appointment right away.